Refund Policy
This Refund Policy applies to all purchases made through allmyguides.com, operated by Lightitapp SRLS. By purchasing our digital products, you agree to the terms outlined below.
1. Digital Product Nature
Due to the digital nature of our products (ebooks, templates, guides, bundles, and other downloadable content), all sales are final and we do not offer refunds, returns, or exchanges.
2. Exceptions
We may, at our sole discretion, offer a refund if:
- The product was never delivered or there was a technical issue on our end.
- You were charged more than once for the same product due to a payment processing error.
- The product is proven to be corrupt or broken beyond usability.
To request a refund in such cases, please contact us at support@allmyguides.com within 7 days of your purchase. Make sure to include your order number and a detailed explanation of the issue.
3. Chargebacks
Initiating a chargeback without contacting us first may result in permanent denial of access to allmyguides.com and its products. We’re here to help — just reach out and we’ll do our best to resolve any issue.
4. Contact
If you have any questions about our refund policy, please contact our support team at support@allmyguides.com.
This policy is effective as of April 29, 2025. All rights reserved © Lightitapp SRLS.