Privacy Policy

Introduction

Lightitapp SRLS ("Company", "we", or "us") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when using our website (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect information you provide directly and information collected automatically, such as:

Personal Information: name, email, address, phone, payment details, etc.
Usage Data: IP address, browser info, operating system, referral URLs, etc.

How We Use Your Information

To process orders and manage your account
To communicate with you and provide support
To send marketing material (with consent)
To improve the Website and user experience
To comply with legal obligations

Cookies and Tracking Technologies

We use cookies, web beacons, and pixels to recognize your device, personalize content, and analyze traffic. You can adjust cookie settings in your browser. Some third-party tools (e.g., Google Analytics, Facebook Pixel) also collect usage data.

Disclosure of Your Information

With service providers for operations (e.g., Stripe, Resend, Google Analytics, Microsoft Clarity)
For legal compliance and fraud prevention
In case of a business transfer
With your explicit consent

Third-Party Services and Links

We are not responsible for the privacy practices of third-party websites or services linked from our Website. We recommend reviewing their privacy policies before submitting data.

Legal Bases for Processing (EEA/UK)

Contract fulfillment
Consent (e.g., for marketing)
Legitimate interests
Legal obligation

Your Rights and Choices

Access and obtain a copy of your data
Request correction or deletion
Withdraw consent
Object to or restrict processing
Opt out of marketing and targeted ads

To exercise these rights, contact us at support@allmyguides.com.

Data Retention

We retain personal data as long as necessary to fulfill the purposes stated, comply with legal obligations, and resolve disputes. Backup data may persist briefly after deletion requests.

Data Security

We implement encryption, firewalls, access controls, and training to protect your information. However, no transmission method is 100% secure. Use discretion when sharing data.

International Data Transfers

Your data may be processed in other countries. We use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure GDPR compliance for international transfers.

Children’s Privacy

We do not knowingly collect personal data from children under 13 (or under 16 in the EU) without parental consent. Contact us if you believe a child has submitted data.

Changes to This Privacy Policy

We may update this policy periodically. The latest version will be posted here with a new effective date. Continued use constitutes acceptance.

Contact Us

Email: support@allmyguides.com
Company: Lightitapp SRLS
Address: Viale Abruzzi 50, 20131, Milano, Italy