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Frequently Asked Questions
What exactly do you sell?
We offer 100% digital products designed to make your life easier — from marketing bundles, branding kits, personal development guides, and Notion templates to productivity planners, social media kits, and faceless guidebooks. We belive that learning should be easy and accessible to everyone.
Are your products delivered physically?
No, all products are digital and instantly downloadable. Nothing will be shipped to your home.
How do I receive my purchase?
After completing your payment, you'll get instant access to your purchase through either:
• direct download link on the order confirmation page
If you have an account:
• you can access your purchase in the 'Downloads' section of your account
• by visiting a purchased product page you can download your files again
If you don't have an account
you can create a free one with the same email address you used to purchase the product.
What file formats are your products available in?
Most of our products come in PDF, Excel, Notion, Canva, Zip archive or Google Docs formats. Some of them may have an external link to a product page where you can download the files.
Do I need special software to use your products?
Usually, no. Most of our guides and templates work with free tools like Google Docs, Notion, Canva Free, and Excel (or Google Sheets).
Can I use these products for my business or clients?
Yes! Most products come with personal and small business commercial use. However,
reselling or redistributing
the products is strictly prohibited.
Can I customize the templates?
Absolutely! Many of our templates (especially Canva, Notion, and Excel) are fully editable — so you can tweak them to fit your brand or workflow.
I didn’t receive or see my download links. What should I do?
First, check your spam or promotions folder for the order confirmation email.
If you have an account:
• you can access your purchase in the 'Downloads' section of your account
• by visiting a purchased product page you can download your files again
If you don't have an account
you can create a free one with the same email address you used to purchase the product.
If you still have issues, just reach out to us at
support@allmyguides.com
with your order number — we’ll sort it out quickly.
Do you offer refunds?
Due to the nature of digital products,
all sales are final and non-refundable
. But if you experience any issue, we’re always happy to help you resolve it.
Can I request a custom bundle or product?
Yes! We love feedback and ideas. If there’s something you’d love to see in our shop, let us know at
contact@allmyguides.com
— we may build it just for you (or already have it in the works).
How often do you release new products?
We launch new digital products regularly on a weekly basis! Join our newsletter or follow us on social media to stay updated and grab exclusive discounts.
Do you offer any discounts or bundle deals?
Definitely! Check out our
Bundle Deals
section for curated sets at reduced prices. We also run seasonal promotions and flash sales.
Can I become an affiliate or promote your products?
Yes! We’re building an affiliate program soon. If you're interested, email us at
contact@allmyguides.com
and we’ll notify you as soon as it’s ready.
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